welcome to our practice

EmMa Stranger
Practice manager

Having previously run my own business I believe customer service is very important. Complete Balance offers a great combination of Chiropractic and Acupuncture care with an amazing choice of practitioners. Whether it be on the phone, email or in person I am here to help find the correct person and treatment to help you reach your health goals.

I look forward to hearing from you soon

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After experiencing first-hand how a good chiropractor made a life changing difference to my health, I always wanted to bring the same benefits to others.

I completed a Bachelor of Health Science degree in my hometown of Adelaide, South Australia. This was followed by four years in London assisting one of the top Orthopaedic Specialists.

I then went to the New Zealand College of Chiropractic here in Auckland where I obtained my Bachelor of Chiropractic. But I was not content to stop there. My backgrounds in general health/medicine and orthopaedic care have shown me there are many other treatments that can assist to provide a more complete answer to a patient’s needs. I can now also offer Kinesiology based alternative health solutions having obtained TBM (total body modification) Advanced Certification.

As a former representative hockey player who still plays regularly I know how much sport can knock us around. But the benefits of chiropractic healthcare go way beyond recovering from an injury and maintaining peak performance. Many people find it is a major solution to reducing the tension and stress our modern lifestyles can produce.  People of any age can benefit from Chiropractic and associated treatments. We can develop issues from sports, the workplace and sometimes at home.  I’ve been able to make a huge difference to the health of babies, children and pregnant women in particular.

So no matter what is holding you back, injury, lethargy, stress…   I can help you to move better, think more freely and finally kiss lingering aches and pain goodbye. It’s what I’m here for and what I love to do.

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I was actively involved with various sports during high school and found that this was impacting upon my energy and concentration levels thus leading to a recommendation and my first exposure to Chiropractic care at the age of 17. From that moment, I started noticing change. Not only did my energy levels and my ability to concentrate improve, my strength and co-ordination significantly improved as well and that translated onto the field. I continued my education at Auckland University of Technology, completing my Diploma in Applied Science, then moving to The New Zealand College of Chiropractic for the next four years and finally graduating as a Chiropractor.
Since then I haven’t looked back, Chiropractic has become a regular part of my life and family with regards to health and wellness and not just for the relief symptoms.

I look forward to meeting you in person and learning how we may be able to help you.

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DR Karishma Masters

Since the age of 13 I have been under chiropractic care. I initially saw a Chiropractor for my neck, but not only did I notice improvement in pain, it made a huge change on my life and on the rest of my health. Being under care since a child, I noticed all the great benefits from it and decided I wantedto helppeople in their journey to better health by joining this amazing profession. I completed my 5 years of study at the New Zealand College of Chiropractic whilst providing care as an intern. 

I look forward to meeting you and helping you reach your full health potential.



I am from Taiwan and started my NZ life in 2010. Since then I have completed the last year of secondary school and gained a Bachelor of Health Science degree (Chinese medicine) in Auckland.

During the three years studying for my degree, I had the opportunity to do part time work under the guidance of one of the world’s leading authorities in the field of Traditional Chinese Medicine, who, was also an Orthopaedist in China. This enabled me to gain experience treating patients who had many and varied medical conditions.

Why did I choose to do Chinese medicine? my answer is simple, I just wanted to be able to help people regain and maintain a healthy life by natural means without nasty side effects. I specialize in the area of Acupuncture and have seen amazing results which apart from the patient being healed and happy also gives me tremendous satisfaction.

I chose to work at “Complete Balance” because I believe the combination of Chiropractic and Acupuncture work perfectly together to help bring healing and health.

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Muneyuki Matsumoto - “Yuki"
Acupuncturist and Massage Therapist

I am a qualified Acupuncturist and Massage Therapist, a holder of the Japanese National Qualification of Acupuncture – a degree that requires years of intense study and clinical experience.

Since starting my clinical practice in 2008, I have been offering treatments in New Zealand and Japan. To date, I have helped countless patients to recover from injuries and ailments with the art of acupuncture and massage therapy. I have developed my practice to attune to my clients needs and my gentle philosophies and values of wellness. I believe in a painless and selective approach – gently focusing on acupressure points that have a direct affect on the symptoms without over stimulating the body.

I am confident my expertise will help you recover faster and stay healthier longer. My clients have been kind enough to provide feedback about their experiences.

I look forward to assisting you to wellness. 


Mei Lu

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I am a qualified acupuncturist and herbalist in New Zealand, but trained and practised in China; current member of NZASA and an ACC registered provider.

I learnt Traditional Chinese Medicine (TCM) in my childhood, by following the family’s footsteps. I have a passion in infertility and gynecological health. We take a comprehensive and holistic approach to improve your general wellbeing and reproductive health.

But that is not all that makes me different. As a well-skilled and trained acupuncturist, I have experience in treating common conditions such as back and joint pains, arthritis, depression, anxiety, stress, menopause, migraine, skin conditions, neurological disorders, asthma, hay fever and more. It’s what I am here for and what I love to do.

Song Jihae - “Jay”

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I'm from South Korea, and came to NZ in 2000. I was working in the hospitality industry for over 5 years after finishing school.

Had my first acupuncture experience when I injured myself at work, and was inspired with work of Traditional Chinese medicine that helped me so much. I figured acupuncture and Chinese medicine were not only about relieving pain and aches, but restoring a balance within the body and able to enhance body's ability to overcome disorder. 

I completed my Bachelor degree in Chinese medicine in both acupuncture and herbal medicine in 2016, and have a passion to carry out further professional development to help those who are in need.